Shipping Policy

Shipping Policy – ManahilTouch

At ManahilTouch, we aim to deliver your favorite beauty and skincare products directly from our official partner warehouse in China to your doorstep, no matter where you are in the world.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order is shipped, you will receive a tracking number via email.

Shipping Methods & Delivery Time

We work with trusted international courier partners (such as YunExpress, 4PX, DHL, and others) to ensure safe delivery.

Average delivery time: 7–20 business days, depending on the destination country and customs clearance.

Please note that delivery times may vary due to factors outside our control (holidays, customs delays, or logistics issues).

Shipping Charges

Shipping fees are calculated based on destination, weight, and shipping method, and will be displayed at checkout before you complete payment.

From time to time, we may offer free shipping promotions on selected products or order amounts.

Customs, Duties & Taxes

International shipments may be subject to customs duties, VAT, or import taxes, which are charged by the destination country’s customs authority.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

ManahilTouch has no control over these additional charges and cannot predict their exact amount.

Delivery & Signature

Deliveries are made to the address provided at checkout.

In some cases, a signature may be required upon delivery. If you are unavailable, the courier may leave your package with a trusted person (neighbor, family, or colleague) or provide pickup instructions.

ManahilTouch is not responsible for parcels signed by alternative persons at the delivery address.

Undeliverable Packages

If a package is returned due to an incorrect address, refusal to pay customs charges, or multiple failed delivery attempts, the customer will be responsible for reshipping costs.

Tracking Orders

Once shipped, you can track your order using the provided tracking number on our Order Tracking page or directly via the courier’s website.

 At ManahilTouch, we are committed to delivering your orders safely and on time, while keeping the process transparent and reliable.