Terms of Service

Welcome to ManahilTouch! By visiting our website and placing an order, you agree to the following Terms of Service. Please read them carefully as they explain your rights, responsibilities, and the rules that apply when shopping with us.

1. General Information

ManahilTouch is an online store that offers beauty, skincare, and self-care products through a dropshipping business model.

By using our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.

We reserve the right to update, change, or replace these Terms at any time without prior notice.

2. Products & Orders

All products listed are subject to availability. We make every effort to display accurate descriptions and images, but slight variations may occur.

Prices are shown in [your currency] and may change without notice.

Once an order is placed, you will receive a confirmation email. This does not guarantee availability until your order has been processed.

3. Shipping & Delivery

As a dropshipping business, our products are shipped directly from trusted suppliers.

Shipping times may vary depending on the product and your location (usually between 7–20 business days).

We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.

Tracking information will be provided where available.

4. Returns, Refunds & Exchanges

Because of the nature of beauty and skincare products, we cannot accept returns for items that have been opened or used for hygiene reasons.

If an item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with proof (photos/videos).

Refunds or replacements will be issued at our discretion.

We are not responsible for buyer mistakes such as wrong address or size/color selection.

5. Payment & Billing

We accept secure payments via [Shopify Payments, PayPal, Credit/Debit Cards – update as per your store].

You agree to provide current, complete, and accurate purchase and account information for all transactions.

Fraudulent or unauthorized use of payment methods will result in order cancellation and possible legal action.

6. Intellectual Property

All content on ManahilTouch (logos, images, product descriptions, and designs) is owned or licensed by us.

You may not copy, distribute, or use our content for commercial purposes without written permission.

7. Limitation of Liability

ManahilTouch is not responsible for any adverse reactions, allergies, or side effects caused by the use of our products.

Always perform a patch test before trying new skincare or beauty items.

We are not liable for losses or damages caused by third-party suppliers, shipping delays, or circumstances beyond our control.

8. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [Your Country].

Any disputes will be resolved through negotiation first, and if necessary, through legal action in the appropriate courts.

9. Contact Us

If you have any questions about these Terms, please contact us at:
[manahilkhn0718gmail.com]

At ManahilTouch, we believe in honesty, transparency, and building trust with our customers. By shopping with us, you are not only buying products—you’re becoming part of our story.

Ordering Policy – ManahilTouch

Shopping with ManahilTouch is easy and secure. You can place your order directly through our website without creating an account. However, creating an account allows you to track your orders faster and receive exclusive offers.

Once an order is placed, you will receive an email confirmation with the details of your purchase.

All orders are processed within 24–48 hours and shipped directly from our partner warehouse in China.

Please ensure that your shipping details (full name, complete address, phone number, and email) are accurate before confirming your order. Incorrect information may cause delays or failed delivery.

Orders are subject to product availability. If an item becomes unavailable after you place your order, our customer service team will contact you to provide alternatives or a refund.

Since we ship internationally, delivery times may vary depending on your location. Standard delivery usually takes 7–20 business days.

Pricing & Payment Policy – ManahilTouch

All prices listed on ManahilTouch.com are in [USD / your selected store currency] and are subject to change without prior notice.

The price you see at checkout is the final price you will be charged. Taxes, duties, or customs fees (if applicable in your country) are the responsibility of the customer.

We accept secure online payments through major payment methods such as Credit/Debit Cards, PayPal, and other internationally supported gateways.

For your safety, all transactions are processed through encrypted and trusted third-party payment gateways. We do not store your payment details.

Orders will only be processed once full payment has been successfully received.

Cash on Delivery (COD) is not available for international orders.

In case of any payment failure or error, please re-check your card details, account balance, or contact our customer support team for assistance.

Out of Stock Policy

If a product is unavailable after you place an order, we will notify you within 2–3 business days. You may choose an alternative product or request a full refund.

Cancellation Policy

Orders can be cancelled within 12 hours of purchase. After that, the order is already processed with our suppliers and cannot be cancelled.

Exchange & Return Policy

We only accept returns or exchanges if the item received is damaged, defective, or incorrect. Photo or video proof must be provided within 7 days of receiving the product. Returns for “change of mind” are not accepted.

Safety of Online Transaction

Your payment security is our top priority. All transactions are processed through secure, encrypted payment gateways (PayPal, Visa, MasterCard, etc.). We never store your card or banking details.

we use secure payment gateways (Shopify Payments, PayPal, etc.)